Your Feedback Matters!

As a family practice, we value your feedback.

We constantly strive to do better and enhance you and your pet’s experience with our practice. With your help, we can identify areas for improvement and endeavour to improve your experience when you next visit.

Your feedback is important to us and all feedback received is reviewed by our team. Please send your feedback to

If your feedback is urgent, please do not hesitate to contact our team directly at 02 8203 4390 and ask to speak with Dr Eugene Ong or Dr Jo-Ann Chan.

“Do the best you can until you know better, then when you know better, do better – Maya Angelou”

Schedule an Appointment Now

Fill out our online booking form and you will receive confirmation for your pets appointment date and time.